Privacy policy

At Lumiere Auroras, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our store.

Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address

Payment Information

  • Payment details are securely processed through trusted third-party payment providers.
  • We do not store your card or banking information on our servers.

Technical Information

  • IP address
  • Browser type and device information
  • Website usage data (such as pages visited and time spent)

How We Use Your Information

We use your information to provide a smooth and secure shopping experience, including:

  • Processing and delivering your orders
  • Communicating with you regarding your order or inquiries
  • Providing customer support
  • Improving our website, products, and services
  • Preventing fraudulent or unauthorized transactions

Sharing of Information

Your privacy is important to us. We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

  • Trusted service providers (such as payment processors and delivery partners)
  • Authorities when required by law

All third parties are required to keep your information secure and confidential.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, please note that no method of online transmission is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand customer behavior and improve our services.

You can choose to disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data

To exercise any of these rights, please contact us.

Changes to This Policy

Lumiere Auroras reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our support team.